Tax Bills & Payments
The Receiver of Taxes in the Town of Henrietta collects taxes for BOTH the Combined Town & County tax bill and the School tax bill.
When are the taxes due?
The tax deadlines are the same every year and because property owners are responsible for the taxes whether they receive a bill or not, we strongly suggest marking your calendar or setting up automatic reminders for the due dates.
The Combined Town & County tax bill is mailed on the last business day of December and due by February 10th every year.
The School tax bill is mailed on the last business day of August and full payments are due by October 1stevery year; if paying by installments, the first installment must be received by September 15th every year. If the 1st installment is not paid by September 20th, the installment plan is no longer available and the full tax amount must be paid.
Information on the New Tax Bill Format
Monroe County has changed the format of the tax bills to be two (2) pages rather than one (1).
- The first page of the bill looks relatively similar and has information about your property, assessment, and tax bill amount. Retain this first page for your records.
- The second page of the bill has the payment stubs that need to be included with your payment.
Please note that with this new tax bill format, you no longer need to mail the entire bill in order to request a receipt. Instead, in order to request a receipt, you’ll need to check the box on the upper right corner of the payment stub labeled “Check here if receipt requested”.
When paying your taxes in our office, please bring the entire bill with you so that we can stamp the first page for your records and so that we can retain the payment stub on the second page for our records.
As always, if you have any questions about your tax bill, please call the Town Clerk’s Office at (585) 359-7035.
- Come in to our office during normal business hours
The Town Clerk’s Office is located within the Town of Henrietta Town Hall at 475 Calkins Road, Rochester, NY 14623. We are open Monday – Friday from 9:00 a.m. – 5:00 p.m. At the Town Clerk’s Office counter, acceptable forms of payment for taxes include cash, personal check, certified or cashier’s check, and money order.
- Mail in your payment
Make your check payable to “Receiver of Taxes, Henrietta” and PLEASE list your account number on your check – mail payment stub and payment to:
Receiver of Taxes, Henrietta
P.O. Box 579
Henrietta, NY 14467
POSTMARKS: New York State Real Property Tax Laws govern tax collection. The United States Post Office Postmark date determines whether a payment is on time. Any payment postmarked on or before the due date will be considered on time. It is strongly suggested, if payment is mailed on the due date, to walk into the Post Office and have the date hand stamped by a Postal Employee.
METERED MAIL: Tax payments delivered by the U.S. Postal Service after the due date that do not contain an official U.S. Post Office Postmark but rather a “postage meter” mark are not considered timely; the received date will be used as the date of payment.
- Pay Online
If you wish to pay with a credit card or electronic check, you may do so on the Monroe County website at www.monroecounty.gov and selecting “View/Pay Taxes Online.” Then follow the prompts to retrieve your account information and make payment. Please note that there is a 3% convenience fee for all online payments using a credit card and payments using electronic check is charged a fee on a sliding scale based on the amount of the payment.
- Online Bill Pay
Most banks discourage the use of online banking for tax payments because they cannot guarantee your payment will be delivered to our office by the due date. If you utilize online banking, you do so at your own risk, but we advise against it. For further information, please read pdf Why Online Bill Pay is Not Recommended for Tax Payments. (65 KB)
What if I don’t receive a tax bill?
New York State Real Property Tax Law §922(3) states that property owners are responsible for all property taxes, which includes both the Combined Town & County tax bill and the School tax bill. Penalties are applicable whether or not the property owner receives a bill.
If you are responsible for paying the tax bill and have not received your bill, please call (585) 359-7035 to request a duplicate tax bill at no charge. Tax information is also available on the Monroe County’s website at www.monroecounty.gov by clicking on the “View/Pay Taxes Online” option. Please note that for property owners whose taxes are held in escrow, tax bills may be forwarded directly to the appropriate lending institution for payment.
What if the Office is Closed?
Any time a due date falls on a day in which the Town Offices are closed, or if the Post Office is closed, payments will be accepted on the next business day without penalty or additional interest due.
Escrow Accounts / Bank Code Removal
Many residents have their taxes escrowed with a lending institution. If you have property refinanced and the lending institution changes, it is the lender’s responsibility to contact us with any changes. However, if the bills are mailed prior to notification, it is the property owner’s responsibility to notify his/her lender.
If you have paid off your mortgage or refinanced your house and need future tax bills to be sent directly to you at the address listed on your tax bill, please read and complete the following document and return it to the Town Clerk’s Office. Although your lender is required to notify us of the change, by filling out the Bank Code Removal Request Form, our office will be able to ensure that any upcoming tax bill gets mailed to you in the event that our notification from your lender is not timely. – Bank Code Removal Request Form
Exemptions / STAR
All exemptions are handled through the Assessor’s Office. For more information, please call (585) 359-7032 or email firstname.lastname@example.org.
The “STAR” exemption stands for “School Tax Relief” and is therefore only found on the School tax bill.
In an attempt to keep costs down, the Town of Henrietta does not automatically mail a receipt for all received tax payments. The law states that we must mail receipts to property owners with accounts held in escrow, but do not need to mail a receipt UNLESS IT IS REQUESTED for accounts not held in escrow. There is a small checkbox on the payment stub that you should check off to request a receipt. A tax receipt will only be mailed if this box is checked off or if the account is held in escrow.
However, we ask that you consider assisting in our efforts to control costs and to help the environment by NOT checking the box and, instead, obtain your payment information online through the Monroe County website at www.monroecounty.gov by clicking on “View/Pay Taxes Online.” As always, if you are unsure about what to do, we encourage you to call us at 585-359-7035.
Request for Mailing Duplicate Tax Bills – Senior Citizens & Disabled Persons
New York State law provides that if you are age 65 or over or disabled and you own residential property consisting of a 1, 2, or 3 family dwelling unit, you can designate an adult third party to receive a duplicate of your School and Combined Town and County tax bills.
You and the person you designate must both sign an application. You may obtain an application in the Town Clerk’s Office or you can fill it out online. Please note that original signatures are required, so applications must be delivered by mail or in person to the address listed on the form.
Once the application is approved and filed, a duplicate of your subsequent School and Combined Town and County tax bills will be mailed to the third party until you notify us otherwise.