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Frequently Asked Questions - All FAQs

FAQs - All FAQs

Payments are received at the Town Clerk’s Office in the Town Hall, which is located at 475 Calkins Road.

If you owe delinquent taxes these are paid at the Monroe County Treasurer, located at 39 W. Main Street, Room B-2, Rochester, New York 14614. Call (585) 753-1200 for amount due; Monday – Friday, 9:00 a.m. – 5:00 p.m.

There is no public dump site within the Town of Henrietta. For assistance/guidance with regard to debris that cannot be disposed of through your refuse company, please contact the Public Works Department at (585)359-7005.

No, this service is provided by your refuse company, at no additional charge (per Henrietta Town Code) IF you are paying for “full service” refuse collection. Please note, an additional charge can be imposed by your refuse company IF the item contains freon. For further information, please contact your refuse company.

No, this service is provided by your refuse company, at no additional charge (per Henrietta Town Code) IF you are paying for “full service” refuse collection.

For further information, please contact your refuse company.

If the Birth or Death occurred in Monroe County, you would contact the Monroe County Health Department, located at 111 Westfall Road, within the Town of Brighton. For further information, please call (585)753-2991.

Our office can issue a certified marriage certificate if you obtained your marriage license in Henrietta. The cost is $10 dollars for each certified copy if you pick it up/$20 dollars if you need us to mail it to you.

Your dog needs to get a license at four (4) months of age. Licenses are issued at the Town Clerk’s office in the Town Hall. Bring along the dog’s current rabies certificate and neuter/spay certificate. If you don’t have the certificates the clerks might be able to get the information from your Veterinarian. The cost is $9.00 for neutered dogs and $18.00 for unneutered.

The Henrietta Chamber of Commerce can be reached at (585)747-4459 or by visiting their website at http://www.yourhcc.org/home

Dog licenses are issued at the Town Clerk’s office in the Town Hall. You must have rabies vaccination proof for the dog you are licensing. If the dog has not received rabies vaccination, it cannot be licensed. If the dog has been spayed/neutered you need that documentation as well. Once you receive the tags for the dog’s license, the dog keeps that same tags for the duration of its life and you just pay to renew it every year, either by mail or in person at the Town Clerk’s Office.  Visit the link below for more information.

Town Clerk - Dog Licenses

Drive or walk around the neighborhood calling your dog. Check with neighbors, they may have seen which way he went. Call Animal Control at (585) 359-7009, they may have your dog or have had sightings. They will ask for information to complete a lost dog report and you will be advised to check the "found ads" in the newspaper, Craigslist, and check Lollypop Farm's hotline. The Animal Control Officer may also be able to drive around and help in the search.

If the Animal Control Officer picks up a dog and cannot locate the owner, the dog is taken to our holding facility located in Suburban Animal Hospital. To find out if we have your dog and what the charges will be, you need to call the Town Clerk's Office at (585) 334-7700 between 9am & 5pm or the Animal Control Office at (585) 359-7009 anytime. Suburban Animal Hospital will not give out any information regarding dogs picked up by Henrietta Animal Control.

To claim your dog you will need a current NY State dog license and a current rabies vaccination certificate. If you do not have these, you can obtain them at the Town Clerk's office. The dog cannot be released without these. The license is $9.00 for neutered dogs, $18.00 for unneutered dogs and a rabies vaccination is $15.00. There will also be boarding charges and possibly a seizure fee.