altChuck Marshall

Safety Officer

475 Calkins Road
Henrietta, NY 14467

Contact (585) 359-7009
alt (585) 359-7029
alt Email

alt Hours of Operation:
Monday - Friday 7am - 3:30pm

The Animal Control Department handles calls on a 24/7 basis with four part-time officers, some of these hours are covered by officers who are on call. Our DPW dispatcher or our answering service will contact officers by phone or pager to deliver the call. When officers respond in this mode, arrival may be delayed a little as they are coming from home to pickup the truck and needed equipment, we ask for your patience in these cases.

Animal Control Officers enforce Town Ordinances and Article 7 of the New York State Agriculture and Markets Law as they apply to licensing of dogs, loose dogs, barking dogs and dangerous dogs. The town ordinances that apply to dogs are found in Chapter 79 of the Henrietta Town Code. Animal Control officers issue written warnings to residents, who violate these laws, tickets may be issued to repeat offenders if letters do not resolve the situation. To report a missing or a found dog please call (585) 359-7009 or call our DPW dispatcher at (585) 359-7005 and supply them with information about the lost or found animal. We will do our best to locate and reunite the animal and owner.

Dog licenses are issued by the Town Clerk’s Office, please visit their web page where you may find more information pertaining to licensing, rabies vaccinations and time frames for renewals. Contact the Town Clerk’s Office at (585) 334-7700 with questions regarding licensing.

Town Animal Control Officers are available to all residents at any time to assist with advice or hands on help with any animal issues. They can be reached by calling (585) 359-7009.

Our primary function is to oversee the dog population of Henrietta, but emergency services are also provided to injured animals. Problems with nuisance wildlife in dwellings are not normally handled by Town Animal Control Officers, however they can assist a resident with advice and provide contact phone numbers of nuisance wildlife officers who may assist them.

Henrietta has a limited number of live traps for use outside of structures to humanely trap nuisance wildlife. These traps are issued to residents only when wildlife is threatening real property. Animals that are trapped are relocated to our nature park or other undeveloped areas of the town.

Link to 2013 Rabies Clinic schedule for Monroe County