Refuse & Recycling Collection Information

Residential Refuse & Recycling Collectors
Commercial Refuse & Recycling Collectors
Residential Refuse & Recycling Collection Schedule
Yard Waste Information
Recycling Information
Frequently Asked Questions
 

The collection of refuse, recycling, and yard waste is not a service provided by the Town of Henrietta.  Property owners are required to hire an independent refuse collector licensed to operate in the Town of Henrietta.  The list of licensed refuse and recycling collectors is updated annually.  For assistance/guidance with regard to debris that cannot be disposed of through your refuse company, please contact the Department of Public Works at (585) 359-7005.
 

Authorized Residential Refuse & Recycling Collectors
Casella Waste Systems (585) 254-7081
Dependable Disposal (585) 505-1500
Waste Management (585) 254-3500

 

Authorized Commercial Refuse & Recycling Collectors
Cascades Recovery+ (585) 527-8110
Casella Waste Systems (585) 254-7081
Dependable Disposal (585) 505-1500
D-C Roll-Off (585) 750-7230
Roll-Off Dumpster Rental
Oaks Dumpster Rental (585) 225-6257
Suburban Disposal (585) 352-3900
Waste Management (585) 254-3500

 


Residential Refuse & Recycling Collection Schedule

 

**NOTE: The residential refuse & recycling collection map is not currently applicable as there are three or fewer licensed collectors.**

In response to a reoccurring request from residents, in the early part of 2017 all licensed residential refuse and recycling collectors were invited to meet with us here at Town Hall to help strategize ways to lessen traffic in our residential neighborhoods without causing a hardship to the collectors.  All licensed residential collectors were invited, but only three collectors attended.  However, the three that attended were the collectors with the largest amount of customers in Henrietta.  In order to minimize changes to the majority of Henrietta residents who have grown accustomed to their pickup day, a suggestion was made for the three refuse collectors with the majority of customers to maintain their existing schedule – which would result in, at maximum, 3 pickup days in each residential neighborhood – and for the remaining collectors to modify their schedules to match.  The three residential collectors with the largest amount of customers were sent a Henrietta street listing for them to indicate which days they were on each street.  In order to create a visual representation of the data, the resulting list was then used to generate a color coded map.  A public hearing was held on July 19, 2017 regarding the proposed local law to establish residential solid waste and recycling collection areas and to designate the days of the week for collection to occur in those areas and the Town Board adopted Local Law No. 5 of 2017 at the August 16, 2017 Town Board Meeting.

Since then, the number of residential collectors has decreased to three, making the previously adopted collection map unnecessary. As a result, the Town Board adopted Local Law No. 8 of 2021 on June 30, 2021, making the requirement to comply with the residential refuse & recycling collection map not applicable when there are three or fewer licensed collectors in town.

 


Yard Waste Information

Although the Town of Henrietta does NOT pickup yard waste, as a Henrietta resident, your refuse collector is required to.  Each of the residential refuse collectors licensed to operate in the Town of Henrietta have their own parameters for yard waste pickup.  Please make yourself familiar with the policy of your refuse collector, because if it is not contained properly, it will not be collected.

  • Casella Waste Systems
    Will collect 6 plastic bags or bundles per week, however they will provide a spring and fall cleanup from April 1 - May 31 and October 1 - November 30 where up to 20 plastic bags or bundles will be collected per week. Leaves and grass clippings need to be placed in PLASTIC bags - NOT lawn or leaf paper bags. Brush, branches and sticks need to be bundled in 4’ lengths or shorter, with no bundles bigger around than 2' - the bundles need to be manageable for a person to pick up chest high. Stumps, logs, or cut up trees will NOT be collected. Christmas trees will be collected as long as they are cut and bundled into 4' lengths or shorter.
  • Dependable Disposal
    Dependable Disposal (DD) endorses best composting practices by using mulching mowers which helps to reduce unnecessary landfill waste.   DD will collect up to (3) bags/bundles per week.  Bundles must not be any larger than 12 inches in diameter and 30 inches in length.  The bags/bundles must not exceed 25 pounds and be easily handled to prevent worker injury.  We will not collect large branches (greater then 6 inch diameter), stumps, dirt, rocks.  For high volume users, DD will provide an additional 95G container at no additional charge for the yard waste season.  Plastic bags are preferred.  Excess material should be called into their customer service team at 585-505-1500.  Thank you for your cooperation!
     
  • Waste Management
    Will collect 3 yards each week - anything over 3 yards would require calling ahead. Leaves and grass clippings need to be placed in PLASTIC bags only - NOT lawn or leaf paper bags. Brush, branches and sticks need to be bundled and tied in 4’ lengths or shorter, with no bundles bigger around than 2', weighing no more than 50 lbs. Christmas trees will be taken as long as they are cut in half.

If you have any additional questions, please contact your refuse collector directly.

 


Recycling Information

Is this item recyclable?  Sometimes it can be hard to remember, especially if it’s an item without a recycle symbol clearly marked.  As a refresher, please visit the Monroe County ecoPark’s Curbside Recycling webpage.

On the topic of recycling, you may have noticed that on windy days, due to open recycling containers, materials designated for recycling can become airborne and litter our neighborhoods.  In order to help us keep Henrietta beautiful, please remember to flatten items where possible and to stack them in a way that will minimize debris.  On particularly windy days, in order to prevent you and your neighbors from having to chase materials down the street, it is advisable to either delay recycling or to take your recyclable material to Monroe County ecoPark at 10 Avion Drive, Rochester, NY 14624. 

But what about items that don’t fit into your recycling bins to begin with?  As you already know, online shopping has become really popular and as a result, many of us have lots of cardboard to recycle which often doesn’t fit into our designated recycling bins.  What’s the best way to gather all of this flattened cardboard to ensure that it will not only get picked up with the rest of our recycling but that it will also get recycled?  Although each residential refuse collector is required to pick up recycling, they all handle the recycling differently.  For your convenience, we have gathered the following information.  However, for any specific questions, please contact your refuse collector directly.

  • Casella Waste Systems
    Offers 16 gallon bins or 64 gallon recycling toters with a lid. Casella is transitioning to toters, so any new customer will receive a toter and any existing customer wanting a toter will simply need to request it. Cut all cardboard into pieces manageable to fit into the recycling toter. NOTE: Do NOT put any recyclable items into plastic bags! Recycling is taken to the Monroe County Recycling Center for processing.
  • Dependable Disposal
    Dependable Disposal (DD) promotes greater recycling by offering a 95G commercial grade cart for all customers, serviced on a weekly basis.  A 65G option is available for smaller generators.  DD asks customers to breakdown cardboard to 2’x2’ to allow for easier loading.  Common Recycling Errors:  Styrofoam is NOT recycling, Plastic bags & plastic film is NOT recycling, wood is NOT recycling.  Recycling material CAN NOT be bagged. For customers that live in high wind areas, DD can provide a lid “hold down” to prevent the lid from blowing open and blowing material.
     
  • Waste Management
    Offers recycle bins. Break down cardboard and tie into 2' x 4'  bundles and place near your recycling bin if it does not fit into the recycling container. NOTE: Do NOT put any recyclable items into plastic bags! Recycling is taken to the Monroe County Recycling Center for processing.

For recyclable items that cannot be collected by your refuse collector, such as electronics or household appliances, a great place to take these items is the Monroe County ecoPark. For more information on what materials can be taken to Monroe County ecoPark and specific requirements, please visit their website at www.monroecounty.gov/ecopark or email mcdes@monroecounty.gov